McMenamins

Crystal Ballroom

Where On Any Night, Anything Can Happen!!

Box Office Info

Box Office Hours

Daily, 11:30 a.m. to 6 p.m.

Call the Box Office

1-855-CAS-TIXX

Email the Box Office

boxoffice@mcmenamins.com

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Full Event Calendar

Box Office

Please note! Both the Crystal Ballroom and Lola's Room specialize in open-floor shows with a very limited amount of seats. The rare seated events will be clearly denoted as such, within the event description on our schedule page.

Box Office Information

Tickets for all McMenamins shows are ticketed by Cascade Tickets, and may be purchased at the Crystal box office (located under the Crystal's awning) and McMenamins Edgefield, by phone at 1-855-CAS-TIXX, or by clicking the "Buy Tickets" link located at the event listing on our schedules.

Tickets bought directly at the Crystal box office or any of our ticket outlets will only incur a $2 facility charge. (Please note! Tickets to Edgefield Concerts on the Lawn will incur additional service fees.)

Resend Ticket Confirmation Email

23rd Avenue Bottle Shop Hours
Sunday–Thursday, 10 am - 10 pm
Friday & Saturday, 10 am - 11 pm

The bottle shop accepts cash, VISA, MasterCard, American Express and DiscoverCard.

Crystal Ballroom Box Office
Monday–Friday, 11:30 am - 6 pm
If there is a show on the weekend, the box office will open at 2 pm that day.

Will Call

Will call is located at the box office.

Refunds

Refunds available at refunds@etix.com. In this time of uncertainty, please know that we are working diligently to update our schedule, including communicating with the individual artists and their management teams on a weekly basis, to assess the status of each show. Ticketholders will be emailed as shows are either cancelled or rescheduled, and we will also post show information on our website (crystalballroompdx.com) and social media platforms. All ticketholders have the option of requesting refunds at point of purchase or by emailing refunds@etix.com. We at the Crystal Ballroom are grateful for the patronage of our amazing music community, and look forward to once again providing you all with a full schedule of shows. Until that day, please protect yourself and those around you by following all the CDC and state guidelines!

Parking

There are three pay lots nearby, and street parking is available.

Accessibility

Those with disabilities may call (503 225 0047) or email in advance to arrange early admittance.

There is an elevator located in the lobby.

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