Crystal Ballroom

Where On Any Night, Anything Can Happen!!

Box Office Info

Box Office Hours

Daily, 11:30 a.m. to 6 p.m.

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Full Event Calendar

Box Office

Please note! Both the Crystal Ballroom and Lola's Room specialize in open-floor shows with a very limited amount of seats. The rare seated events will be clearly denoted as such, within the event description on our schedule page.

Box Office Information

Tickets for all McMenamins shows are ticketed by Cascade Tickets, and may be purchased at the Crystal box office (located under the Crystal's awning) and McMenamins Edgefield, by phone at 1-855-CAS-TIXX, or by clicking the "Buy Tickets" link located at the event listing on our schedules.

Tickets bought directly at the Crystal box office or any of our ticket outlets will only incur a $2 facility charge. (Please note! Tickets to Edgefield Concerts on the Lawn will incur additional service fees.)

Resend Ticket Confirmation Email

23rd Avenue Bottle Shop Hours
Sunday–Thursday, 10 am - 10 pm
Friday & Saturday, 10 am - 11 pm

The bottle shop accepts cash, VISA, MasterCard, American Express and DiscoverCard.

Crystal Ballroom Box Office
Monday–Friday, 11:30 am - 6 pm
If there is a show on the weekend, the box office will open at 2 pm that day.

Will Call

Will call is located at the box office.


Refund requests may be directed to In this time of uncertainty, please know we are working diligently to update our schedule, including communicating with the individual artists and their management teams on a weekly basis, to assess the status of each show. If a show is cancelled or rescheduled, ticketholders will be emailed with their refund options. We will also post show information on our website ( and social media platforms. We at the Crystal Ballroom are grateful for the patronage of our amazing music community, and we look forward to providing you all with a full schedule of shows.


There are three pay lots nearby, and street parking is available.


Those with disabilities may call (503 225 0047) or email in advance to arrange early admittance.

There is an elevator located in the lobby.

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