Crystal Ballroom

Where On Any Night, Anything Can Happen!!

Box Office Info

Box Office Hours

2pm on concert days

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Full Event Calendar

Box Office

Please note! Both the Crystal Ballroom and Lola's Room specialize in open-floor shows with a very limited amount of seats. The rare seated events will be clearly denoted as such, within the event description on our schedule page.

Box Office Information

Tickets for all McMenamins shows are ticketed by Cascade Tickets, and may be purchased at the 23rd Avenue Bottle Shop, Crystal box office (located under the Crystal's awning) and McMenamins Edgefield, by phone at 1-855-CAS-TIXX, or by clicking the "Buy Tickets" link located at the event listing on our schedules.

Tickets bought directly at the Crystal box office or any of our ticket outlets will only incur a $2 facility charge. (Please note! Tickets to Edgefield Concerts on the Lawn will incur additional service fees.)

Resend Ticket Confirmation Email

23rd Avenue Bottle Shop Hours
Open daily, 10am-10pm

The bottle shop accepts cash, VISA, MasterCard, American Express and DiscoverCard.

Crystal Ballroom Box Office Hours
2pm on concert days only

Will Call

Will call is located at the box office.


Refund requests may be directed to If a show is cancelled or rescheduled, ticketholders will be emailed with their refund options. We will also post show information on our website ( and social media platforms.


There are three pay lots nearby, and street parking is available.


For ADA accommodations please contact us by email at Please note we are only able to accommodate in this section until it is at capacity.

There is an elevator located in the lobby.

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