Frequently Asked Questions
PoliciesGreen InitiativesEvent Space Donations
How do I reserve an event space?
Preliminary contact and event information is taken at the time of booking to create a reservation in our system. We require a signed contract two weeks after you book. A deposit in the amount of 50% of the food and beverage minimum is due 30 days after booking. The deposit becomes non-refundable 30 days prior to your event.
What is a food and beverage minimum?
All of our private event spaces are rented per food and beverage minimums. As long as this minimum is met in hosted, catered food and beverages served in the event space during the event, there is no room fee. If the minimum is not met, the difference is owed as a room rental fee. Please note: Only hosted food and beverages apply toward the minimum. Additional fees such as the 18% service charge, rental items, corkage fees, etc., do not apply.
Does the service charge apply toward the minimum?
There is an applied 18% service charge on all hosted food and beverage. This does not apply toward the minimum. Only catered food and beverage served in the event space during the event applies toward the minimum.
What all is included in the rental of the event space?
We provide a full catering staff including bartenders, your event set up and break down, basic linens, plates, glassware and flatware, indoor tables and chairs (please note - outdoor tables and chairs will need to be rented and there will be an additional charge for this).
What is your deposit policy?
For corporate and social events we require a deposit equal to 50% of the food and beverage minimum either 30 days after booking or 30 days prior to the event date, whichever is sooner. Deposits become non-refundable 30 days prior to the event date. Holiday parties require 50% of the food and beverage minimum 30 days after booking and the deposit becomes non-refundable 60 days prior to the event date. Please note, we do not accept personal checks.
When is my final payment due?
Final payment for all outstanding charges is due at the conclusion of the event. Direct bill is available for corporate events if an application is submitted for approval at least four weeks prior to the event. Please note we do not accept personal checks.
Can I bring in my own caterer / outside food?
McMenamins will provide the catering for all event spaces.
Can you accommodate specialty menus, food allergies and dietary restrictions?
Yes! We are happy to work with you to create the best menu for your special event. We have experience with all sorts of requests from vegetarians, vegans, those with nut allergies, gluten free meals as well as traditional dishes and recipes from many different cultures. Please speak to your Sales Coordinator for further details.
Can I bring in outside wine?
Yes! While we make a large variety of wine ourselves, we understand at times extra special events require an extra special bottle of wine or champagne. We charge a $10.00 per 750ml bottle corkage fee for each bottle opened during your event. The corkage fee does not apply toward the food and beverage minimum for your event space.
Can I purchase a keg of beer for my event?
We do not sell beer by the keg for events held onsite at a McMenamins property. We do, however, sell kegs to go from many of our breweries for your special events taking place elsewhere.
What is the pricing for beer and wine? I don't see it in the catering menus.
Each property will match the current pricing offered in its restaurants and bars in the catering spaces. Current beverage pricing can be found online on each property's restaurant, pub and/or small bars menus.
Are DJ's, bands and other forms of entertainment allowed?
This varies depending on the event space. Please speak to your Sales Coordinator regarding the appropriate entertainment options for your event.
Are children allowed in the event space if we will have a bar in the room?
No, children are not allowed at any time at the Back Stage Bar – 21 and over only please.
Do you provide group discounts on hotel rooms?
We lowered our hotel room rates several years ago to offer the best value possible to all guests; therefore we discontinued additional group discounts.
What time is check in?
Check in starts at 3:00pm. Check out is 11:00am. We are happy to request early check in on your reservation; however this is not guaranteed and is often dependant on the guest staying prior to your arrival. If you require a guest room to dress or otherwise prepare for your event, we highly suggest reserving a room the night before the event to insure early access to your guest room.
